Design Thinking Bootcamps and Coaching

I worked with Stanford D-School alumni, Anne Gibbon, to plan and deliver two, four-day design thinking bootcamp for young leaders from Waikato-Tainui, Taranaki and Ngāti Whātua Ōrākei iwi. The programme took participants through foundational elements of the design thinking process, and built confidence and skills through a mixture of theory and practice-based exercises. In the second iteration of the bootcamp, we increased our … Read More

Massey MBA – 2017

I was invited back to teach Design Thinking and Service Design tools and techniques to students on the MBA at Massey University. Once again, the weekend focussed on regional development in the Horowhenua, a region rich in horticulture and fresh produce, just over a one-hour drive from Wellington. The weekend-long, jam-style event fused design thinking, service design and business innovation tools and … Read More

Massey MBA – Design Thinking

In December 2015 I worked with Professor Hamish Gow to teach Design Thinking and Service Design to students on the MBA at Massey University. The weekend-long, jam-style event fused design thinking, service design and business innovation tools and techniques to introduce MBA students to new approaches for innovation. The weekend focussed on regional development in the Horowhenua, a region rich in horticulture … Read More

Place as a Service – PaaS

What does it look like when you think of a place, as a service? How can communities bypass the often clunky and long time frames of government processes to improve where they live? How can people create and own the changes that is required to make their community thrive again? What makes a great place to live? We don’t know, … Read More

Welly Gov Jams

After attending the Global Service Jam in Auckland in 2013, I returned to Wellington and started the Welly Gov Jams with Sherry McDonald and Sam Ng. The concept was for vendors to give back to the service design community by providing design experts to facilitate the jams. These events were provided free of charge to government agencies and acted as … Read More